Protect Your Gaming Account

Passwords

Many accounts are lost because a password was reused on another site that leaked. A password used only for one account limits the damage.

• Use it once. Do not reuse your email, banking or social media password on a gaming account.
• Make it long. A phrase of several unrelated words is easier to remember and harder to guess than a short mix of symbols.
• Skip the obvious. Avoid your name, mobile number, date of birth or a simple sequence.
• Store it safely. A password manager is better than a note in your gallery or a chat with yourself.
• Change it after a scare. If you shared it, typed it into a suspicious page or installed an unknown copy of an app, change it straight away.

Never share your login with friends or family. On Bingo 101, sharing login details is against the terms and can lead to suspension.

OTP Privacy

An OTP is a one-time code that proves you hold the registered mobile number. Whoever types it in gets whatever it was sent for, whether that is a sign-in, a password reset or a payment.

• Never read an OTP out to anyone, on a call or in a chat, including people who say they are support.
• Read the whole message before typing a code. It often says what the code is for. If you did not start that action, do not use the code.
• An OTP request you did not trigger can mean someone is trying to get into your account. Change your password.
• Keep SMS access for your messaging app. A game that wants to read your SMS can read your codes too.
• You never need a UPI PIN to receive money. A PIN is only ever needed to send.

Account Recovery

Recovery is only as safe as the method behind it. For most mobile gaming apps in India, including Bingo 101, that method is your registered mobile number.

• Keep the number active. If you change SIMs or let a number lapse, recovery becomes harder. Update your account before the old number goes.
• Use the reset in the app. On Bingo 101, the reset option sends a fresh OTP to your registered number so you can set a new password. Step-by-step Bingo 101 login help covers the sign-in screens.
• Nobody else can recover it for you. A person who offers to reset your account, unblock it or recover it for a fee is asking for your code or your money.
• Note your account ID. On Bingo 101, your UID is shown at the top of Contact Us and in your profile. Support asks for it, so keep it somewhere safe.

Suspicious Messages

Most account takeovers start with a message, not a technical attack. These are the patterns to recognise.

• A WhatsApp, Telegram or SMS contact that reaches you first and claims to be support.
• Urgency: your account will be blocked, or your withdrawal frozen, unless you act now.
• A link to a login page that asks for your number and OTP together.
• A request to pay a fee, tax or release charge before you can withdraw.
• A request to install a screen-sharing or remote-access app.
• A bonus or promo code that needs a payment to a personal UPI ID or your OTP.

When in doubt, close the message and open the app yourself. Anything genuine about your account will also be visible there.

Reporting Compromised Access

If you shared a code, entered details on a suspicious page or see activity you do not recognise, act quickly and in this order.

1. Change your password from the genuine app. If you installed an unknown copy, uninstall it first and reinstall from the official source.
2. Contact the publisher's support from inside the app. On Bingo 101, that is Contact Us, with your UID, what changed and when you noticed it.
3. If you entered card or UPI details, call your bank or UPI app and ask them to block them.
4. If money was taken, call 1930, India's national cyber fraud helpline, and file a complaint at cybercrime.gov.in with screenshots and transaction references.
5. Stop replying to the contact that approached you, and keep the chat as a record.

Speed matters with payment fraud, because banks can sometimes stop money that has not moved on yet.